Thank you for reaching out.
We support a large number of families, and to make sure we can respond fairly and sustainably, we offer two clear contact routes below. If you have any questions prior you can send them to: hello@askellie.co.uk
You can also reach us on platforms like Instagram, Facebook, and TikTok.
1️⃣ Personalised Support & Help Requests
If you’re looking for:
- personalised advice
- Help with carrying out PIP or DLA forms
- Help with carrying out PIP or DLA Reconsideration
- help understanding your situation
- support with SEND, school issues, benefits, or legal rights
- a tailored response specific to your child or family
Please use our Private Support / Report Request option.
2️⃣ Press, Media & General Enquiries
If your message is:
- press or media related
- a collaboration enquiry
- feedback about the website
- a non-support-related question
You can contact us using the general enquiry email below.
Please note: this route is not monitored for individual support requests, and we may not be able to respond to personal cases sent via this form.
Thank you for understanding and for being part of the AskEllie community.
Our aim is always to support families honestly, ethically, and sustainably — so no one is left feeling alone.
— AskEllie