Thank you for reaching out. Before completing a form, please read the options below so your message gets to the right place.
We support a large number of families, and to make sure we can respond fairly and sustainably, we now offer two clear contact routes:
1️⃣ Personalised Support & Help Requests
If you’re looking for:
- personalised advice
- help understanding your situation
- support with SEND, school issues, benefits, or legal rights
- a tailored response specific to your child or family
Please use our Private Support / Report Request option.
This service carries a small fee, which allows us to spend proper time reviewing your situation and giving a thoughtful, individual response.
Importantly, all proceeds go directly back into building free resources, tools, and guidance for other parents and families through AskEllie.
👉[Click Here For Private Support / Report Request Page]
2️⃣ Press, Media & General Enquiries
If your message is:
- press or media related
- a collaboration enquiry
- feedback about the website
- a non-support-related question
You can contact us using the general enquiry email below.
Please note: this route is not monitored for individual support requests, and we may not be able to respond to personal cases sent via this form.
Thank you for understanding and for being part of the AskEllie community.
Our aim is always to support families honestly, ethically, and sustainably — so no one is left feeling alone.
— AskEllie