Hey,
💡 I’m Ellie – Your Free Legal Assistant for SEND Families
Navigating the SEND system can feel overwhelming — Ellie is here to help with both. I’m your free AI-powered assistant, trained on UK SEND law, UK Benefits like DWP, UC, and PIP, and government guidance. Whether you need help with EHCPs, appeals, school issues, or simply want to fact-check something you’ve seen online, I give you clear answers in seconds.
👉 Get instant guidance now. Start a free conversation below, or request private support for a more detailed response, including private document review and tailored advice.
Ellie is our free AI-powered assistant designed to help navigate:
Before you start: This AI assistant provides general guidance and information only. It is not legal, medical, or professional advice, It may not always be accurate or up to date, You should not rely on it alone for important decisions and this is why we offer a personal response service along side the agent.
Important: Please do not share personal, sensitive, or identifiable information about yourself or your child (e.g. full names, addresses, NHS numbers, school names). By continuing, you confirm you understand this.
✅ EHCPs & SEND law – Understand your child’s rights and how to secure the right support
✅ Appeals & complaints – Get guidance on challenging decisions from schools or local authorities
✅ Everyday challenges at home – Support with sleep, routines, and transitions
✅ Understanding documents – Paste text and get clear, simple explanations
✅ Drafting responses – Help writing emails or letters to schools or the council
💬 How to Use Ellie
Just start a conversation above or click the speech bubble in the bottom right-hand corner and start chatting.
Free guidance and support for parents navigating SEND and EHCPs. Ellie helps you understand your rights, draft letters, and challenge decisions from schools and local authorities — all in clear, plain English.
Available 24/7 to give you clarity, confidence, and a way forward.
Please avoid sharing personal or sensitive information when using the chatbot.
You don’t have to navigate this system alone – Ellie is here to help. 💜
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Disclaimer: Ellie provides general guidance based on trusted sources and real parent experience. While we aim to keep information accurate and up to date, it may not always be complete or correct. Ellie does not provide legal or medical advice and should not be relied on for important decisions. Please check with a qualified professional or trusted organisation where needed.